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The Clean Machine in Carrboro has moved to our Chapel Hill location. Learn More.

New Bike Service Benefits

What Type of Service Comes With My New Bike Purchase?

At The Bicycle Chain and The Clean Machine, our emphasis is on providing the customer with the best experience possible when purchasing a new bicycle. We have stringent quality standards in place during the assembly and delivery processes, but our efforts don't end there.  When you walk out of our store we want you to feel confident that our stores will continue to offer you the best service available for as long as you own your bicycle.

To make sure this happens, all bicycles purchased from The Bicycle Chain and The Clean Machine come with the following new bicycle service package: 

Lifetime Free Basic Maintenance

Any bicycle purchased from any of our five stores is eligible for free lifetime basic maintenance.  This service includes the following: 

  • Adjust handlebar, stem, seat, and quick release positions.Lifetime Free Basic Maintenance
  • Lubricate and wipe down chain.
  • Tool-free gear and brake adjustments.
  • Wipe down frame and fork.
  • Adjust tires to recommended air pressure.
  • We will advise you of any areas of concern.

Find Your Dream Bike

Ready to start your search for your new bike? Shop our selection online and visit us today to go for a test ride.